#leadership #leadershipdevelopment
Accountability has been set, expectations clear...and someone on your team isn't performing like you you would like. Now what?!
Table of Contents:
00:00 - Introduction
00:41 - About Daryl
02:03 - Set Expectations
02:12 - Level I Method- End State
02:53 - Using Specifics
03:25 - DDB Expectations Leadership Framework
04:20 - Review The Expectations
04:30 - Active Listening- Inquiry
05:16 - What Is An Open-Ended Question
06:28 - Best Two Words to Use With Inquiry
09:04 - Active Listening- Restatement
09:46 - Using An Í' Message
09:51 - The BEE Method
11:54 - Skill Vs. Will
12:14 - Find Out Why
20:13 - Focusing On The Belief
29:47 - Determine Key Messages
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#leadfromtheinsideout #daryldblack #ddbpodcast
